Man orders Sony TV from Flipkart, gets this
He raised this issue instantly with Flipkart customer care, but even after two weeks of his return request, they had not process the return request
New Delhi: A man placed an order to Flipkart for a Sony TV worth approximately Rs 1 lakh. However, he received a Thomson TV inside the box. He also faced issue to place the refund order and hence took to social media to convey his ordeal to others.
X user Aryan posted, “I had purchased a Sony tv from @Flipkart on 7th oct, delivered on 10th oct and sony installation guy came on 11th oct, he unboxed the tv himself and we were shocked to see a Thomson tv Inside Sony box that too with no accessories like stand,remote etc.” He also posted a few photos of what he found after unboxing.
Later, the user also wrote, “I had raised this issue instantly with Flipkart customer care and they asked me to upload images of the tv, i have uploaded images as instructed, still they asked me two three times to uploade images and i have uploaded as asked. Even after two weeks of my return request. They haven’t processed my return request yet. Firstly they have given me resolution date of 24th oct but on 20th they first showed it as resolved and then extend the date to 1st of Nov. Today also they showing me as issue is resolved but even my return request is not processed”
“I have been waiting for bbd for buying a tv so i can watch world cup in good big screen but this service from fk has pushed me into stress which is really unbearable. Plz help,” Aryan also wrote.
I had purchased a Sony tv from @Flipkart on 7th oct, delivered on 10th oct and sony installation guy came on 11th oct, he unboxed the tv himself and we were shocked to see a Thomson tv Inside Sony box that too with no accessories like stand,remote etc 1/n pic.twitter.com/iICutwj1n0
— Aryan (@thetrueindian) October 25, 2023
Ms Kalinga