Group Accident Guard: Individuals from 18 years to 65 years can take policy cover for huge benefits

Group Accident Guard (GAG) is a comprehensive cover of the Department of Post which can secure you after any unforeseen event/accident.

Group Accident Guard is a remedy which can prepare you in advance to mitigate any sort of losses arising from an accident.

Who can be covered under Group Accident Guard?

• All individual customers of India Post Payments bank and Department of Post.

What is the tenure of the policy?

• Policy tenure is for Minimum period of One year and due for renewal every next year

What is the minimum and maximum entry age for Group Accident Guard?

• Individuals from 18 years to 65 years can take the policy cover from TATA AIG.

What is not covered in the product/exclusions?

• Customers suffering from any preexisting diseases and ailments.
• Customer attempted suicide (whether sane or insane) or intentionally self-inflicted Injury or illness.
• Any Customer Being under the influence of drugs, alcohol, or other intoxicants or hallucinogens unless properly prescribed by a Physician and taken as prescribed.
• Any Insured Person’s participation in Professional Sports or Adventure sports.
• Any Insured Person is involved in War or any act of war, or any radioactive or nuclear energy industry.
• Any Insured involved in any act or terrorism.
• Any Insured person involved in breach of law with criminal intent.
• Any Insured involved in any loss of which a contributing cause was Insured Person’s actual or willful participation.
• For more details please refer detailed policy wordings.

How to Intimate claims/Claim procedure?

• Insured Person(s) can notify a Claim by sending an SMS CLAIMS to 5616181 or by calling The Company’s 24×7 toll free helpline 1800-266-7780 or 1800 229966 (only for senior citizen Policy holders). Please use the Claim Intimation Form for intimation of a Claim. Insured Person(s) can even write to The Company at general.claims@tataaig.com and scanned documents may be submitted at paclaim.support@tataaig.com to initiate Claim processing.

Details required at the time of claim registration –

• Policy Schedule/Certificate of Insurance
• Name of Injured person
• Date & Time of Loss, Location of accident
• Nature of Injury / Accident
• Policy Coverage under which Claim is preferred
• Name of Hospital / doctor where treatment taken
• Name / Location of police station, if case is reported with police
• E-mail ID & mobile/ telephone no. of Insured Person/Contact Person

Grievance Redressal:

• In case of any grievance the Insured Person may contact through Website: www. tataaig.com or Call us 24X 7 toll free helpline 1800 266 7780 or 1800 22 9966 (Senior Citizen) Email us at customersupport@tataaig.com or Write to us at: Customer Support, Tata AIG General Insurance Company Limited – A-501 Building No. 4 IT Infinity Park, Dindoshi, Malad (E), Mumbai – 400097 or can Visit the nearest servicing branch.