Poco M3 battery explodes in India, company responds

We have heard about many smartphone explosion news in the past. The cases vary from OnePlus Nord 2 phones to Vivo phones. Now, a new incident has surfaced online after a Twitter users shared a post about the explosion of a POCO M3 phone.

A few days back, a user claimed that his brother’s Poco M3 allegedly caught fire and it exploded. The user, Mahesh (@Mahesh08716488), also shared the photos of the brunt phone on his Twitter post.

However, Mahesh deleted the tweet after some time. He also did not reveal the reason of the blast.

The smartphone maker has also responded to the tweet and said that customers’ safety is very important. “At POCO India, customer safety is of utmost importance and we take such matters extremely seriously,” it said.

The company is currently investigating the matter and is trying to get in touch with the user. The smartphone maker added that it aims to find a solution to this situation and is awaiting the customer to visit its service centre.

“At this stage, our team contacted the concerned customer as soon as the issue was notified and is awaiting his visit to the nearest service center. We are committed to examine the issue in detail, and extend all our support to the customer and resolve this on priority,” a Poco spokesperson said.

“All our devices go through various levels of stringent quality tests to ensure that the quality of the device is not compromised at any level,” further added the spokesperson.

Earlier this year, an Poco X3 Pro user shared an image of his exploded phone and Poco named it as customer-induced damage.

Also Read: OnePlus Nord 2 explodes yet again, User allegedly sustained severe burn injuries