Gift boxes roll out on luggage belt for passengers at Mumbai Airport

Mumbai: Passengers arriving at Mumbai International Airport’s Terminal 2 on Thursday from Bengaluru were confused and excited to witness an unusual sight. They were confused because their luggage was not there in the conveyor belt while they were excited that the belt had a number of gifts.

The thing was that the gifts had been kept there for each of the passengers tagged by their name. The surprise was part of a Christmas-themed activation by Marriott Bonvoy to mark the festive season.

The baggage belt was wrapped in festive decor, while Christmas decorations dotted the arrival hall, momentarily breaking the monotony of a routine airport arrival.

Each gift box was personalized and tagged with the passenger’s seat number. Travellers across airlines, including Air India flyers, received these hampers.

A passenger who shared the moment on X described it as a “genuinely heartwarming surprise,” adding that the gesture brought smiles to weary travellers after landing in Mumbai.

Watch the video here:

Landed in Mumbai from Bengaluru and walked into a genuinely heartwarming surprise at the baggage belt

🎄 Christmas gifts for every passenger
📍 Each gift box tagged with your seat number

Small gesture, big smile.
Merry Christmas!

Thank you Air India for making the day a… pic.twitter.com/F8g6tYwlN4

— Gogi Tech (Rajeev) (@gogiinc) December 18, 2025

Actor and digital content creator Namrata Seth also shared her experience, saying the arrival felt celebratory as curated Christmas hampers appeared on the conveyor belt, turning an ordinary landing into a festive welcome.

What Was Inside the Box

The hampers contained three varieties of cookies from Marriott Bonvoy chocolate crinkle cookies, cinnamon cookies and vanilla kipferl..

The festive gesture has since gone viral, standing out as an offbeat Christmas moment at one of India’s busiest airports.

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