“We Want To Address Some Rumours”: WhatsApp Over New Privacy Policy Row

New Delhi: Instant-messaging app WhatsApp has issued a clarification amid users’ intense criticism over its upcoming privacy policy alleging leak of their private messages with family and friends on search engines.

WhatsApp issued a clarification through a tweet on its Twitter page. “We want to address some rumours and be 100 per cent clear we continue to protect your private messages with end-to-end encryption,” the micro-blogging platform said in a tweet.

WhatsApp has clarified that the change in its recently revised policy “does not affect the privacy of messages with friends or family”. The platform said that the recent update was rather related to the managing of businesses on WhatsApp.

In a separate blog, WhatsApp head Will Cathart said that the policy update describes business communication and adds transparency.

“It does not impact how people communicate privately with friends or family,” Cathart said.

The platform also shared a list which clarifies that users data is not shared with Facebook.

The list said WhatsApp protects and secures your private messages.

first on the list is WhatsApp cannot see your private messages or hear your calls and neither can Facebook.

-WhatsApp does keep logs of who everyone is messaging or calling.

-WhatsApp cannot see your shared location and neither can Facebook.

-WhatsApp does not share your contacts with Facebook.

-WhatsApp groups remain private.

-You can set your messages to disappear.

-You can download your data.

WhatsApp also pointed out the Security and Privacy section issues of users have for its website and said, “We don’t share this data with Facebook for ads. Again, these private chats are end-to-end encrypted so we can’t see their content,” the company stressed.

It suggested the users to change message settings to “disappear from chats after you send them” for “additional privacy”. The steps on how to do that have been shared on its website.

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