How to download Digilocker documents such as PAN card, driving licence on WhatsApp 

Citizens can now download Digilocker documents such as the PAN card, driving licence, vehicle registration certificate via MyGov Helpdesk on WhatsApp, MyGov announced on Monday.

Citizens will now be able to create and authenticate their own Digilocker account on WhatsApp and download documents such as PAN card; driving licence; CBSE Class X passing certificate; vehicle registration certificate (RC); insurance policy – two wheeler; Class X and Class XII marksheets; and insurance policy document (life and non-life available on Digilocker), MyGov said in a statement.

According to MyGov, the move will make “the government services accessible, inclusive, transparent and simple”.

WhatsApp users across the country can use the chatbot by simply sending ‘Namaste’ or ‘Hi’ or ‘Digilocker’ to the WhatsApp number +91 9013151515.

Users can download these documents on WhatsApp.

  •       PAN card
  •       Driving License
  •       CBSE Class X Passing Certificate
  •       Vehicle Registration Certificate (RC)
  •       Insurance Policy – Two Wheeler

Class X Marksheet

  •       Class XII Marksheet
  •       Insurance Policy Document ( Life and Non-life available on Digilocker)

Since its launch in March 2020, the MyGov Helpdesk (earlier known as MyGov Corona Helpdesk) on WhatsApp has served as a critical instrument in fighting the Covid-19 pandemic by offering people authentic sources of Covid-related information, along with critical uses like vaccine appointment bookings and vaccine certificate downloads.

So far, over 80 million people have reached out to the helpdesk, over 33 million vaccine certificates have been downloaded, and millions of vaccination appointments have been booked across the country.

With new additions like Digilocker, the MyGov chatbot on WhatsApp aims to build a comprehensive administrative support system for citizens to access resources and essential services that are digitally inclusive.

Also Read: WhatsApp to stop working on these old iPhones from tomorrow

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