Apple has launched a new service program specifically for iPhone 14 Plus units that does not show a rear camera preview. The service program is effective only for models sold between April 10th, 2023 and April 28th, 2024.
According to reports, the issue and service has been announced for a small number percentage of the Apple iPhone as only iPhone 14 Plus devices were affected.
The issue with the iPhone 14 Plus is that the users can’t see a rear camera preview.
Except for the iPhone 14 Plus models, the other devices in the iPhone 14 series including the iPhone 14, 14 Pro or 14 Pro Max were not affected by the issue. The users of the iPhone 14 Plus who are experiencing the issues and bought the device in the period between April 10th, 2023 and April 28th, 2024 can confirm their phone’s eligibility by heading to the Apple page and entering phone’s serial number.
In this service program, the iPhone 14 Plus sold between April 10th, 2023 and April 28th, 2024, which is three years period, will be able to fix the camera issue for free. However, note that Apple will fix the issue free of charge as long as there is no other form of damage to your phone. Moreover, you can get a refund if you have the phone repaired after getting the camera issue. However, we presume an Apple Authorized Service Provider had to have done the servicing.
You can apply for the service program by verifying the eligibility of the device. After verification, you can opt to visit an Apple Authorized Service Provider, making an appointment at an Apple Store or contacting Apple Support to arrange a mail-in service to get your device fixed.