EPFO Introduces This New Facility; Check Details

The Employees Provident Fund Organization (EPFO) has started the WhatsApp helpline service for quick resolution of the complaints of its shareholders. The Labour Ministry said in a statement that the facility is among other forums for resolution of grievances of EPFO. These forums include EPFIGMS portal (EPFO’s online complaint resolution portal), CPGRAMS, social media platform (Facebook and Twitter) and 24-hour call center.

The ministry said in a statement, EPFO ​​has launched a WhatsApp-based helpline-cum-grievance redressal system to make the lives of its members more accessible. The move, taken under a series of uninterrupted initiatives, aims to ensure seamless and uninterrupted services delivery to stakeholders during the Covid-19 epidemic.

Through this initiative, PF shareholders can interact directly with the regional offices of EPFO ​​at the individual level. Now WhatsApp helpline services have been started in all 138 regional offices of EPFO. Any related party where they have PF account can register any type of complaint related to the services related to EPFO, through WhatsApp message on the helpline number of the concerned Regional Office. WhatsApp helpline number of all the regional offices is available on the official website of EPFO.

WhatsApp helpline numbers of regional offices will be found on the official website of EPFO.

(With inputs from livehindustan.com)

15 Comments
  1. ALOKE KUMAR DAS DAS says

    My whatsup No:9874390613, PPO NO: 20147240100106. Requested to send the current pension which is urgent. My account is in sbi/ chowringhee Branch /Calcutta. God bless all.

  2. M.Banerjee says

    All pensioners under EPFO 95 are awaiting for a hike.When will the centre look at those who have contributed towards a retirement fund but are being deprived of a decent pension.So many yojanas are coming for the retired,yet no raise in pension amount for those who have paid all through their career.

  3. Shyamal Pradhan says

    Ek number

  4. Rajeev says

    Not responding anyone on Whatsapp no. It’s fake or only for human harassment.

  5. Pyar Chand says

    Share wapp number

  6. RAJIV LOCHAN MISRA says

    I am father of s deceased employee who have forwarded epf claim documents to employer HO at Chennai on 20th December 2019 but employer has not deposited the documents till date on the plea that counters of Regional PF Commissioner not accepting claim documents. They informed that documents can be sent in mail box but counters are closed. My Question when counters will open so that claim documents can be deposited with Regional PF Commissioner Office Chennai. My second Question whether PF Office has any check on the employer or not as in my case the documents were handed over to employer office on 18.12.2019 which were forwarded to their HO Chennai but Chennai office did not deposit the documents. Now they have asked for more documents. My deceased son Vipul Mishra UAN 101224234400 TN/35791 please help me. Mob 9810973812

  7. Aman singh says

    How can I take my money from PF?

  8. Mahantesh Muraghamath says

    My whatsApp No: 8970897075, Uan No: 100479299253. Trying to withdraw my PF amount since a month but not able to do so. Everytime i am getting one or the other reason & my claim is being rejected. Please kindly someone help me with this problem, it’s emergency. My account is in BOI, Branch Belagavi / Karnataka.

  9. Vijay Kumar Gupta says

    I have posted my complaint to Delhi Central whatsapp number on 14/10/2020. There is no response till 17/10/2020. Kuch bhi karlo nahi dak key teen paat.

  10. Dimpal says

    The whats app number for thane is not working.
    I have request for some details 2 days back but no one has replied yet

  11. Rizwan says

    The facilities what provided by government is always third claas, EPF portal wherein account holder cannot withdraw after follow all steps. I don’t what government body does with this portal, whosoever try to withdraw the funds are not able to get it done because last submit button doesn’t go ahead to submit detail. I tried 5 times after upload the cancel cheque and entered all information. This government is bluffing all india, shameless and disgusting.

  12. SOMANATH GOUDA says

    Where is the whatsapp no.

  13. Brandon & Company says

    Since several days I am unable to make the Staff Provident Fund internet banking payment to EPFO for September 2020 thru Axis Bank. Please help.

  14. Satish kumar kushwaha says

    Ranchi office ke whatsapp number par massege karne par koi reply nahi aata hai .sab bewkuf banate hain

  15. Arun Rao says

    All a sham! Nothing works in EPFO offices – whether you log a 100 grievances or send a few 100 complaints on Whatsapp, nothing happens. EPFo complaints get a response to contact some other office, whichever office you complain to. Even the chief PFcommissioner in Delhi doesn’t respond, what can you expect from ordinary staff?

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