Amazon To Pay Rs 45,000 In Case Of Order Cancellation Says Odisha Consumer Forum

Bhubaneswar: The Odisha Consumer Forum has ordered Amazon to pay Rs 45,000 to a customer for cancellation of a confirmed order.

According to reports, Ranjan Mohapatra a law student had ordered a laptop from e-retailer Amazon which was confirmed but two hours later, the order was canceled, said Amazon Customer Care.

Disappointed, Ranjan Mohapatra sent a legal notice to Amazon. He complained to the district forum after failing to get any response to the notice.

The Odisha Consumer Forum then ordered Amazon to pay Rs 40,000 as compensation and Rs 5,000 as legal expenses. The forum said in a statement that the agreement between student and laptop retailers was not personal.

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