Passenger accuses IndiGo of not serving food to 6 Year old, Internet reacts

In a recent incident, an Indigo passenger raised a complaint against the airline saying that the crew refused to serve food to his 6-year-old child only because they were expected to serve the corporate clients first.

Dr. OBGYN, the passenger who complained, took to his Twitter handle to share his experience with the airlines. He tweeted, “The great IndiGo6E experience: My six-year-old kid was hungry. Requested the cabin crew to give her any food available, and willing to pay for it.”

He further pointed out that even after multiple requests, the cabin crew maintained that they were supposed to serve the corporate clients first.

He further wrote,“My daughter kept crying during the whole flight but they (the cabin crew) didn’t serve (food to her).”

To this, the airline replied back saying, “Sir, we understand what you must have gone through. Hope she is fine now. We’ll certainly look into it and will connect with you tomorrow during working hours at your registered number.”

However, social media users had mixed reactions to the incident. While a portion of internet agreed to the cabin crew being insensitive, the other half went ahead to say that the parents should have carried emergency food for their child.

Have a look at some of the responses:

This incident comes around a month after the airlines went under DGCA Scanner after denying boarding to a specially-abled child, saying that he was a  ‘potential risk’ to the other passengers. However, the airlines had apologized for the incident soon after.

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