Alert! Scammers can replace your registered phone number, SBI cautions pensioners against new fraud
SBI has issued an alert notice on a new fraud where scammers are replacing the registered phone number of pensioners. Check details here
India’s biggest public sector bank State Bank of India (SBI) has cautioned it’s customers about a new fraud regarding replacing their registered mobile number by scammers. Taking to its X handle, SBI said that the scammers call or SMS the customers threatening them to block or not release the Pension Payment order (PPO).
The premier bank said that the scammers call/SMS the customers offering “faster processing of your PPO” or stating “verification pending for your PPO”. They threaten to block or not to release the pension if not acted immediately. They send a link and ask the customers to share the required information.
The bank awared its customers not to click on any link sent by the fraudster and not to disclose personal information. The banks never ask for PPO verification through phone, SMS, links or ATM visits.
SBI also urged its customers to respond to calls prefixed with 1600 as they are genuine and are used by the banks.
HOW TO STAY SAFE
> Never share personal/financial information – Username, Password, ATM PIN, OTP with anyone.
> Download/update Banking Apps only through Google Play Store/ App store.
> For any doubt/query always contact your Home/Nearest Branch or call our customer care at 18001234/18002100.
> To report a cybercrime: Call Cybercrime helpline number 1930 or visit cybercrime.gov.in. > Always read SMS / email alerts carefully and don’t click on any suspicious / unknown links received through SMS/WhatsApp.
> Your registered mobile number is the key to your bank account. Keep it safe, keep it secure and protect your account from fraud.
— State Bank of India (@TheOfficialSBI) September 1, 2025
