New Delhi: Air Carrier Jet Airways has topped the ‘product’ category list in the airline safety and product ratings for 2018, conducted by global airline safety and product rating agency Airlineratings.com.
In the rating, an airline is rated from 1 to 7 stars on product category, with seven being the highest ranking for full service carriers, while the low-cost ones are rated out of 5.
Jet Airways has topped the ‘product’ category list with a score of 7/7 in the full-service carrier category. Indigo has scored 4 in the low-cost airline category. The criteria for product ratings include personal in-flight entertainment, cabin space and comfort, beverages, food, seat recline, website information, etc.
In the ratings announced this week, Air India has scored five, while Air Asia India has got a rating of 2 on 5.
While Indigo and SpiceJet have managed a product rating of 4 each out of 5, Air India and GoAir have got 5 on 7 and 3.5 on 5 respectively. Vistara Airlines is the only Indian carrier not rated.
In the ‘safety’ category, Air India, Go Air, Indigo, Jet Airways and Jet Konnect have all managed a rating of 6 on 7. Air Asia India and SpiceJet have got 3 on 7 each, while Air India Express has got a rating of 5.
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Ms Kalinga