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Did Not Get Automated Message From LIC? Register Your Mobile Number Now

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New Delhi: Life Insurance Corporation of India (LIC) is going digital from the beginning of the next month on March 1, 2019. In lieu of this, policyholders will get automated SMS whenever their premium gets due or policy gets lapsed due to non-payment of premium or bonus is added.

Intimating the policyholders in this regard, LIC is sending an SMS, which says, “Dear Customer, we inform you that LIC will send Premium Due Intimations and reminders for your Policy Number (xxxxxxxxx) by SMS only, with effect from 01.03.2019.”

If you have received this SMS, your mobile number is registered with the insurer correctly. However, in case you have not received the SMS, you should get your number registered or updated immediately, so that you don’t miss any important communication from LIC of India regarding your policy.

To get your mobile number registered, you may call the Agent, through whom you have bought the policy and ask him to either get your mobile number registered or get it updated in case of any change in number. You may also do it online by visiting www.licindia.in/Customer-Services/Help-Us-To-Serve-You-Better or by calling 27*7 helpline number 022-68276827.

The LIC has stated that an automated message would be customised and sent to the policyholders as their premium gets due. For example – “Premium for Policy No. (xxxx) of Rs (xxxx).00 is due on (dd/mm/yyyy). You can pay online at www.licindia.in or from mobile at www.licindia.in/mobile.”

Similarly, the premium due message would be repeated one day before the due date and again before the grace period ends in case of non-payment, like – “Dear customer, please pay the premium due under Policy No. (xxxxxx) on or before (dd/mm/yyyy). Please ignore this message if the premium is already paid.”

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